Right of Revocation

    You have the right to revoke this contract within 14 days without giving any reasons. The period of revocation is 14 days from the day on which you, or a third party designated by you, (but who is not the carrier), took possession of the goods. In order to exercise your right of revocation, it is imperative that you inform us at: 

    TRACK & SLIDE® Fine Art Hanging Systems

    Schluchtweg 14

    D-82340 Feldafing

    t:+49-(0)8157-900 170

    f:+49-(0)8157-900 191

    contact: info(at)trackandslide.com


    Einzelfirma, Inh. Karen Hanrahan, Ust.-ID: DE812628064

    Please include all details of your decision to revoke this contract by sending us an unequivocal declaration (e.g. by letter sent by post, by fax or by email).

    You can also use the enclosed sample form of revocation (PDF Download), which is, however, not obligatory. 

    To comply with the revocation period it is sufficient to send off the notification of exercise of your revocation right before the end of the revocation period.

    Consequences of revocation

    If you revoke this contract, we will return to you all payments which we received from you including shipping costs (except the additional costs if you chose a delivery method other than the low-cost standard delivery which we offered), immediately and at the latest within 14 days from the day on which we received your notification of revocation of this contract. For repayment, we will use the same method of payment which you used for the original transaction, unless we agreed expressly on something different with you; we will not levy any charges for this repayment.

    We may wait on completing repayment until we have received the return goods or you have supplied us with proof that you have returned the goods, whichever is the earlier.

    You are obliged to return or hand over to us all goods as soon as possible, but no later than 14 days after the day on which you notified us of the revocation of this contract. The period is deemed satisfied when you return the goods before expiry of the period of 14 days. We will bear the direct costs of returning the goods.

    You are only obliged to cover any loss of value of the goods if this loss of value is attributable to your improper handling determined after an examination of the condition, properties and functioning of the goods.

    Exclusion of the right of revocation

    The right of revocation shall not exist within special contracts: 

    - for the delivery of goods whose production the purchaser's individual selection or determination is decisive for its production, or which are clearly customised to the personal requirements of the purchaser.

    Status: January 2015